In an effort to maintain a high level of customer satisfaction, we commit to the following:

1. We guarantee that the quality and craftsmenship of our products will be of top-quality and free of construction defects. Within a period of one year from the date of purchase, we will repair or replace any custom made item if it is found to be lacking in quality of materials or in quality of construction.

2. We guarantee that the product will be as advertised and as selected on our website. If we make an error in selection of materials, construction or in interpreting the choices made on our site, we will immediately replace or repair (at our choice) the item to the your satisfaction.

3. Because we offer primarily custom-made products based on customer measurements, we cannot guarantee that the measurements taken by customers will be correct. However, we do guarantee that the custom-made products will be made to the measurements provided by the customer. Within a period of 30 days of the date of purchase, if your item is found to be incorrect based on the provided measurements, IndyCanvas will immediately replace or repair (at our choice) the item in question.

4. We are committed to assisting customers when an incorrect measurement has been made by the customer. Within a period of 30 days, if it is discovered that an incorrect measurement was taken originally and this has resulted in a substantially ill-fitting item, IndyCanvas.com will remake the item with the corrected measurements for the additional costs of shipping and any additional materials that are required. The charges associated with the labor to construct the part will be waived.

5. Customer satisfaction is extremely important to us. Therefore, if other issues arise that are not covered by the above, we will make every effort to work with the customer to try to resolve the issue in a satisfactory way.